At Solset Collective, we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how your information is collected, used, and protected when you interact with Solset Collective through our website, Instagram, advertisements, booking forms, or direct messages.


1. Information We Collect

We may collect personal information when you:

• Contact us via Instagram, email, or direct messages
• Interact with our advertisements
• Fill out a booking, inquiry, or registration form
• Participate in a Solset retreat, experience, or event

This information may include:

• Full name
• Email address
• Phone number (including WhatsApp)
• Country of residence
• Date of birth (if required for bookings)
• Emergency contact details (for retreats)
• Any information you voluntarily share during conversations
• Payment information (processed securely by third-party providers)

2. How We Use Your Information

Your information is used to:

• Respond to inquiries and messages
• Provide details about Solset Collectiveretreats, experiences, or offerings
• Process bookings and payments
• Send confirmations, updates, and important logistical information
• Communicate before, during, and after a Solset Collective experience
• Improve our services, content, and advertising relevance

We do not sell, rent, or trade your personal data.


3. Payment Processing

Payments are processed securely through trusted third-party providers (such as Stripe).
Solset Collective does not store or have access to your full payment details.


4. Data Sharing

Your data may be shared only with:

• Payment processors (for transaction purposes)
• Service providers strictly necessary for the organization of Solset experiences (e.g. accommodation, instructors, logistics partners)

All third parties are required to handle your information confidentially and in compliance with data protection regulations.


5. Data Storage & Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.




6. Your Rights


In accordance with applicable data protection laws (including GDPR), you have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Withdraw consent to receive communications at any time

To exercise these rights, please contact us at:
hello@solsetcollective.com


7. Cookies & Tracking Technologies

Our website, booking forms, or advertising platforms may use cookies or tracking tools (such as Meta/Facebook tracking) for analytics and advertising purposes.
These tools help us understand engagement and improve our communication and services.


8. Updates to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated revision date.


9. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact: hello@solsetcollective.com